●  招聘公司：国联保险集团（Industrial Alliance）点击申请
●  申请链接：https://www.callcentrejob.ca/offer/qc/montreal/call-center-agent/1009801/?utm_source=Indeed&utm_medium=organic&utm_campaign=feed&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed ●  招聘职位： 呼叫中心代理 （Call center agent） ●  工作内容：

• Answer phone calls from clients and partners (90% of the time) and make phone calls (10% of the time);
• Answer an average of 100 calls per day;
• Explain, provide information and document records based on the content of the discussion;
• Change personal information on records and document new claims;
• Process queries via email and occasionally provide administrative support to the department;
• Attend daily departmental meetings;
• Work during the Client and Partner Service Department's business hours (Monday to Friday, 8:30 a.m. to 9:30 p.m.).
  

●  工作要求：

• 双语(口头及书面)；
• 大学文凭(DCS)行政或同等学历；
• 至少两年在呼叫中心工作的客户服务经验；
• 了解个别保险产品、程序及法例(资产)；
• 分析能力和良好的判断力；
• 灵活性和对变化的开放性；
• 具有团队精神和积极的工作态度。
  

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