Smart Auto Financial is currently seeking a highly motivated individual to join our team as a Receptionist in the service department. Smart Auto Financial Canada Offers

• Competitive pay plan along with a Bonus every month ($800 - $1500)
  
• Tools for success include: ongoing training and management support
  
• Provide opportunities for career growth within our organization
  
• Vehicle purchase program
  
• Employee discounts on products and services
  

Responsibilities

• Retrieve customer information & maintain customer profiles with accurate contact information
  
• Make outbound calls according to daily targets
  
• Manage large amounts of inbound calls
  
• Get customer feedback, handle complaints appropriately and provide solutions if necessary
  
• Maintain an organized log of calls and appointments
  
• Provide customers with outstanding customer service
  
• Responsible for booking appointments in accordance to schedule
  
• Provide daily feedback & reports to manager
  
• Maintain a positive attitude and professional working relationship with team members and management within the work environment
  
• Variable duties will apply
  

Qualifications

• BDC & Dealership experience preferred
  
• Customer Service experience is an asset
  
• Excellent communication skills
  
• Ability to multitask
  
• Ability to work efficiently in high-pressure environment
  
• Organization and problem solving skills
  
• Must be able to preform responsibly and adequately
  
• Must be present at work, good attendance is required
  

Application deadline: 2020-12-11 Expected start date: 2020-12-14 Job Types: Full-time, Commission, Permanent Salary: From $14.25 per hour