We are currently looking for Logistics Coordinators to join our Toronto office. This is a fast paced position that requires excellent customer service skills, multitasking and a strong commitment to quality and attention to detail. Responsibilities * Monitor import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution; * Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns. * Build close, strong relationships with all our customers, overseas agents and service providers; * Complete processing of all documentation required including invoicing and import declaration if required; Qualifications * Excellent customer service experience and communication skills; * Excellent multitasking skills; * Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines; * Proven ability to work well both independently and as part of a team required; * Proficient computer and keyboarding skills required (Microsoft Outlook, Word and Excel). Job Types: Full-time, Permanent Salary: From $20.00 per hour Benefits: Casual dress Dental care Vision care Schedule: Monday to Friday