Bilingual (Mandarin & English) customer-focused professional with 10+ years of experience in luxury service, aviation, and client relations. Skilled in handling high-profile customers, resolving complaints with empathy, and delivering premium travel experiences. Recognized for strong communication, problem-solving abilities, and cross-cultural sensitivity. Currently seeking opportunities in customer service, hospitality, or administrative support in Vancouver.
🔍Languages
中文 Mandarin (Native
)英語 English (Fluent)
具备超过10年高端服务与航空客户关系经验,精通中英文沟通。擅长处理重要客户、解决投诉与突发问题,并能在高压环境中保持专业与细致。拥有良好的跨文化沟通能力、团队协作精神,以及卓越的客户服务意识。
🔍核心能力:优质客户服务与投诉处理中英文双语沟通行政与办公室协调注重细节与组织能力冲突管理与问题解决团队协作与跨部门沟通
有意请联系:(236) 886-2159