• Be willing to work at Portage Branch, Winnipeg MB   
• No repair experience is necessary. Just a passion for technology
• Electronics repair, particularly repair of Smartphones, tablets, computers, and Game Consoles, will be considered an asset.
• A people-person, who enjoys enlightening the experience of our customers who are worried about their electronics.
• Knowledge and passion for the tech industry, or at least someone who appreciates it;
• Someone with an entrepreneurial spirit who can see the big picture     and wants to contribute to a fast-paced and expanding Company;
• Someone with dedication and a hardworking nature; and
• Someone with a willingness to learn the skills to repair, communicate and make a difference in someone’s day!
  

• Serve clients and supply exceptional service throughout using our point-of-sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates;
• Identify desires and offer tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit;
• Diagnosing and performing repairs on various electronics (i.e.computers, tablets, smartphones, televisions, game consoles, etc.) that meet or exceed Giant Panda Technology quality standards;
• Update and educate customers on complex repairs processes and repair statuses using digital messaging services and/or by phone; and
• Contribute to the team’s sales results by learning, understanding, and engaging in-store performance metrics.
  

• Outstanding customer service skills
• Excellent technical, problem-solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well in a team environment
• High school diploma or GED
• Customer Service: 1 year
• Fluent in English
  

• A+ Certification
• Wise Certification*
• Apple Certified Macintosh Technician (ACMT)
• Experience repairing electronics, smartphones, PC/MACs, and game     consoles
• Technical degree or certification in Electronics or Consumer     Electronics
• Previous experience working at a retail electronics store
  

Job Types: Full-time,