• Direct operational aspects, customer service, human resources, administration and sales
• Meet business goals and operation metrics Arrange layout and maintenance of warehouse, sorting line, vehicles and equipment
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Verify and manage payment/adjustment on base of packages and performance
• Attend regular security and safety meeting, report branch status and update
• Address customer and employee satisfaction issues promptly
• Liaise and follow up lease, insurance, contractors, handle commercial affairs related to provincial and municipal
• Adhere to high ethical standards, and comply with all regulations/applicable laws
  

• Ensure marketing strategies are executed
• Ensure a safe environment, including theft prevention
• Ensure employees are complying with company policies
• Prepare prevention options to assure operation in case of emergencies
  

• Develop forecasts, financial objectives and business plans
• Look for growth opportunities within the branch
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Network to improve the presence and reputation of the branch and company
  

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care